Privacy Policy

This Privacy Policy establishes how GlaxoSmithKline (GSK) uses and protects information you provide to us. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, transfer, process, use and disclose your information and establishes our security practices. By providing your personal information, you agree and consent to it to be transferred, processed and used divugada as described in this Privacy Policy and the Privacy Notice is available on this site. You can find information website operator or mobile applications and in the department of GSK controlling any personally identifiable information that is collected in the bottom of the page and / or contact page websites as well as the agreement licensed mobile applications.

Information we May Collect From You

  • Information that you provide by filling in forms on our site This includes information provided at the time of registering to use our site or posting material. We may also ask you for information when you enter a competition or promotion sponsored by us, and when you report a problem with our site.
  • Names and surnames Email Home Home phone number or cell
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • * Respond to your requests * To improve our service to improve the content of our press * To share with you tips, helpful information, product news and updates * To inform you about our new products and services * To show our new products and services * to consider job applications * for our administrative processes and quality control * for other purposes which may be detailed on websites or mobile applications

This Site is not intended or designed to attract children under the age of 18. We do not knowingly collect personally identifiable information via this Site from visitors in that age group without the explicit consent of a parent or guardian.

Use of information on web pages and applications also collect information automatically about the type of browser you use on your computer and operating system, web pages you visit before and after visiting our pages, access information, your IP (internet protocol), geolocation information (GPS), your service provider and mobile phone operating system on your mobile phone. We analyze this information to understand how our visitors use our sites and mobile applications, in order to improve them and the services they offer. GPS services do not necessarily identify individual users. You may also share this information and results with other companies within the GSK group and third parties. This information includes: * The total visits to our websites and mobile applications * The number of visitors to each of our pages of our sites and mobile applications * The domain name providers of Internet visitors

IP Addresses

An IP address is a series of numbers automatically assigned to your computer whenever you access the services of your Internet provider or via the local area network (LAN) of your company or a wide area network (WAN) . Web servers automatically identify your computer by the IP address assigned to it during your session online.

GSK, or third parties acting on our behalf, may collect IP addresses for purposes of system administration and to audit the use of our websites. We may also use IP addresses to identify users or sites where we believe it is necessary for compliance with the terms and conditions of use of our websites or to protect our services, websites or other users.


Our web sites and mobile applications can make use of the technology called "cookies". A cookie is a text file placed short on your hard disk by a server. Cookies allow our websites and mobile applications will respond to you individually. The web site or mobile application can tailor its operations to your specific needs, likes and dislikes by gathering and remembering information about them. For example, our server may set a cookie that prevents you have to enter your password more than once during your visit to our website. You can choose to accept or refuse the use of cookies. Most browsers automatically accept cookies, but you can regularly change the settings of your browser to refuse the use of cookies or receive notification before a cookie is installed on your device or computer. Please refer to the instructions or help screen of your browser to learn more about these features and specify your preferences for cookies. If you decide to refuse the use of cookies, you may not be able to completely experience the interactive features of our sites or mobile applications. For additional information regarding our use of cookies, please review our Global Policy Cookies.    

Where We Store Your Personal Data

GSK is committed to using commercially reasonable means to ensure that your personally identifiable information is protected appropriately, and according to the sensitivity of the information. GSK uses a variety of security technologies and procedures to help protect your personally identifiable information from unauthorized access, use, or disclosure. For example, we store the personally identifiable information you provide to GSK on computer servers with limited access that are located in controlled facilities.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. While we cannot guarantee that loss, misuse or alteration to data will not occur, once we have received your information, we make commercially reasonable efforts to prevent such unfortunate occurrences.

Uses Made of the Information

GSK will not sell or rent personally identifiable information to third parties. Sometimes selected third parties are however used to provide GSK with support services in connection with the Site and such parties may, from time to time, have access to your information to enable them to provide those services to GSK. Please rest assured that all companies providing such support services are required by GSK to meet the same standards of data protection as GSK and are prohibited from using the information for their own purposes. In particular, GSK does not allow its service providers to use your personally identifiable information for their own marketing activities.

Disclosure of Your Information

GSK reserves the right to disclose PII from you, including your email address, to report to government authorities, parties involved in relevant legal proceedings as authorized by a court or other authorized request and under applicable laws. PII collected may be transferred, stored and processed in your country of residence or any other country in which GSK (and its affiliates), subcontractors or agents maintain facilities, including the United States and countries outside the European Economic Community (CEO). This means that your information may be processed in countries with lower standards of protection to information that your country of residence. By using our websites and mobile applications, you agree with any transfer, processing or storage outside your country of residence and outside the CEO. We will ensure that if information is transferred outside your country of residence, continue to be handled according to the provisions of this Privacy Policy and the Privacy Notice.

In some special cases the local law allows us to disclose your PII:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If we or substantially all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of the GSK Group, our customers, or others. 

Your Rights

Where permitted by local law, we may also gather information legally obtained by third parties to add it to our database of users. Some of this information could be IIP. We do this to lead to a better way offers information and promotional campaigns that consider that you might be interested. That PII will only be collected and used according to the terms in which it was originally assigned or legally permitted forms.

Access to Information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to Privacy Policy

Occasionally, we may make changes and updates to this Privacy Policy and the Privacy Notice. If these changes are significant, we could also publish a notice on our web or mobile applications in relation to such changes and agreements related sites. We encourage you to periodically review this Privacy Policy and Privacy Policy to stay informed about our efforts to protect PII we collect. Continued use of our websites and mobile applications is an agreement to this Privacy Policy and the Privacy Notice and updates. Subsequent changes to this Privacy Policy and the Privacy Notice will not apply to information we have collected before the change.


The reference to "GSK", "us" and "our" relate to GlaxoSmithKline PLC and its affiliates. Please direct any questions, comments and requests regarding this Privacy Notice your local affiliate of GSK using the contact information at the end of this document. If you contact us, please refer to the name of the websites and applications you have visited as well as the means by which you prefer us to contact you.